Refund policy

all sales are final. i do not accept returns or exchanges on any of my artifacts.

all items are printed in small runs or created in small batches. ceramic artifacts may carry slight variations due to their handcrafted nature. i encourage you to read product descriptions thoroughly before purchasing. if you have any questions, i invite you to email me and i will do my best to guide you.

i take great care in packaging each order to ensure it arrives safely. your items are thoughtfully wrapped and cushioned for protection. in the rare event that your item arrives damaged, please see my damaged items policy for next steps.

defective & damaged items

i carefully inspect each artifact before it leaves my hands and package every order with care. In the rare event that your item arrives damaged in transit or has a defect, such as a misprint or an incomplete order, please email me within 48 hours of delivery.

kindly include photos of the parcel, the artifact, your order number and a brief description of the issue. while i am not responsible for damage caused by the postal service, i will review your message and advise accordingly on a case-by-case basis.